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History

Originally formed in 1985 as a partnership by Steve and Lynn Caunce, after facing redundancy for the fourth time, they decided to go it alone. Purchasing one van and a jetting machine they worked from their dining room at home. The business has expanded and moved three times over the years, each time to a bigger premises and started trading as a Limited company in 1999.

With our current management structure in place we have continued to grow from strength to strength expanding into our current premises in November 2007 to maximise our efficiency. 

What we do

Steve Caunce Limited are Environmental, Industrial Drainage and Pump Specialists with over 30 years’ experience in the industry and a large portfolio of Blue Chip clients.

Our core philosophy is to continually build on our reputation for good workmanship and personal customer care. We firmly believe that this approach holds the key to our success. Our management ethos is for close customer liaison to ensure all needs and individual requirements are met from the onset of instruction. This is achieved by regular direct contact from the Director, down through our management team and our service desk and general administration.

We have a sensible pricing structure which our management are able to discuss and tailor to individual customer work instructions, be that for a one hour job, a long term planning project or a regular service agreement.

Who We work with

Our main client base is with high profile commercial property management companies, managing agents and property maintenance companies who have high expectations and requirements. Our client list also includes partnering with housing associations, supermarkets, fast food chains, breweries, commercial, retail and private properties.

We are contactable in any emergency: 24 hours a day – 7 days a week – 365 days a year. We have the capacity to travel anywhere in the UK daily on both planned maintenance and reactive work. We give high priority to all aspects of Health & Safety and our competent fully-trained personnel operate a wide range of equipment capable of dealing with any blocked drainage system, spillage or flooding, be it to a commercial, industrial or domestic property.

We work efficiently and quickly in order to minimize any health risks or contamination. All on-site personnel are conversant with Health & Safety regulations and requirements with all our vehicles being equipped with the necessary safety equipment to ensure safe working. 

Our Team

Steve Caunce                     
Managing Director            
steve@stevecaunce.co.uk

Lynn Caunce
Director                                 
lynn@stevecaunce.co.uk

Andy White
Senior Manager                   
andywhite@stevecaunce.co.uk

Helen Jones
Office Manager
helenjones@stevecaunce.co.uk

Dominic Pew
Assistant Manager
dominicpew@stevecaunce.co.uk

David Mills
Transport Manager
transportmanager@stevecaunce.co.uk

Pauline Lee
Customer Contracts Manager
paulinelee@stevecaunce.co.uk

Simon Smith
Senior Service Desk Administrator
servicedesk1@stevecaunce.co.uk

Debbie Brown
Head of Accounts
debbiebrown@stevecaunce.co.uk

Jessica Slater
Human Resources
hr@stevecaunce.co.uk

Diane Flanagan
Customer Administrator
customeradmin@stevecaunce.co.uk

Paul Birch
Senior Service Desk Administrator
servicedesk2@stevecaunce.co.uk

Mike Southern
Quotes Administrator
mikesouthern@stevecaunce.co.uk

Marie Rothwell
Contracts Administrator
contractassistant@stevecaunce.co.uk

Helen Fitzgerald-Walker
Service Desk Coordinator
servicedesk6@stevecaunce.co.uk

Jade Waring
Service Desk Coordinator
servicedesk7@stevecaunce.co.uk

Sam Twist
Invoicing Administrator
invoicing @stevecaunce.co.uk

Kerrie Whitehead
Quotes Administrator Assistant
officeassistant@stevecaunce.co.uk

Terri Jones
Service Desk Supervisor
servicedesksupervisor@stevecaunce.co.uk

Martin Turner
Service Desk Coordinator
servicedesk5@stevecaunce.co.uk

Kirsty Sharrtt
Service Desk Administrator
servicedeskadmin@stevecaunce.co.uk

Danielle Crampton
Invoicing Administrator
financeadmin@stevecaunce.co.uk




Carah-Leigh Waine
Contracts Administrator
customercontractsadmin@stevecaunce.co.uk
Tania Jones
Service Desk Coordinator
servicedesk3@stevecaunce.co.uk

Hannah Mawdsley
Service Desk Coordinator
servicedesk4@stevecaunce.co.uk

Louise Martin
Finance Supervisor
finance@stevecaunce.co.uk

Our Community

Steve Caunce Limited sponsor and support many different charities and groups within the North West area. 

Dementia Cafe - St Helens

In August 2019 Steve Caunce Limited have teamed up with the Dementia Cafe based at The Gerard Arms in St Helens. The cafe offers people with dementia and their carers a space to socialise in a safe and friendly environment. The group is ran by dementia trained volunteers and is on every Friday morning with activities plus free drinks and biscuits. Steve Caunce Limited are hoping to support the group over the next 12 months with their Friday morning groups and any bigger events that they may have planned.

Band

A keen Baritone player for many years, Steve is always ready to help in any way he can to assist, making donations towards the cost of instruments, competition entries even finding locations and seating for rehearsals. Steve Caunce Limited have recently pledged a donation to Wingates Band that will allow them to perform a fund raising concert at St Georges Hall, Liverpool April 2016 in aid of The Clatterbridge Cancer Charity.

10K Running team

Steve Caunce Limited have their own running team that compares in local North West 10k runs attempting to complete at least one every month.

St James the Great Church

Steve’s local church, St James the Great Church Haydock, needed funding for various projects. Initially Steve Caunce Limited provided sponsorship of a marquee for outside events but after lead flashing was stolen from the roof the church needed thousands of pounds to be raised to carry out vital repairs; a donation by Steve Caunce Limited was made of prizes for fund raising events. Steve has also made a donation to the St James Beavers and Cubs group this year.  

Stroke Association – St Helens

Steve Caunce Limited make donations to the St Helens Communication Group for the Stroke Association. The Stoke Association is the only national charity solely devoted to stroke, both in the community and in funding research programmes. Without the support of general donations and raffle prizes they would be unable to continue the work they do. As part of the company's commitment our Assistant Manager, Dominic, opened the 2018 Step Out for Stroke Day. 

Portico Vine ARLFC PANTHERS 

For the first time this year Steve Caunce Limited are sponsoring the under 13s of the Portico Vine ARLFC Panthers. The local community team now have a new playing kit for the squad with the sponsorship allowing the club to operate and support the children as they continue to grow as people and as rugby players. 

JEANS FOR GENES 

Every year Steve Caunce Limited take part in the annual Jeans for Genes day. The staff wear their jeans and bring in a donation to help improve the lives of children with life altering genetic disorders. There are half a million children in the UK living with a genetic disorder and the money raised goes towards care, equipment and activities for the children in need. jeansforgenes.org

Save the children 

Every year the staff take part in the Save the Children 'Christmas Jumper Day' were they make a donation and wear their Christmas Jumpers. The money raised then helps children around the world bringing essential health care, education, protection and food to millions who are missing out on these basics. https://christmasjumperday.org